Reviews
/***** Reviews *****/
.reviewTable{
width: 100%;
margin-bottom: 0;
}
.facReview th:last-child, .facReview td:last-child {
width:100%;
}
.reviewCompany{
clear:both;
font-weight:bold;
}
.reviewLogo{
vertical-align: top;
}
.reviewTable .facReview:nth-of-type(1n+1002){
display:none;
}
.reviewAuthor{
text-align: right;
}
.reviewComment{
margin-bottom: 5px;
margin-top: 5px;
clear: both;
}
.reviewContainer {
margin-bottom: 50px;
margin-top: 40px;
}
.tsg-columnsb.feedbackblurb b {
margin: 20px 0;
float: left;
width: 100%;
}
div#tsg-total-reviews {
margin-bottom: 50px;
/* float: left; */
width: 100%;
}
.leaveAReviewWrapper{
display:none;
}
.selectLocationsForReviewsText{
padding-bottom:10px;
}
.reviewTable{
border-collapse: separate;
}
.leaveReview {
margin-right:5px;
}
.leaveReview:first-of-type {
margin-left: 0;
}
.leaveAReviewTD{
padding-bottom:50px;
}
.selectedLocation{
margin-bottom: 1.5rem;
}
.commentLink{
margin-left:0px;
margin-right:5px;
}
.selectLocationsForReviewsText{
font-weight:bold;
}
.more-limit-link{
float: right;
margin-top: 2.5rem;
}
@media (max-width: 768px) {
.leaveReviewMessage{
display:block;
width:100%;
}
}
.reviewDate,
.reviewAuthor {
display: inline-block;
}
.reviewAuthor {
float: right;
clear: both;
}
|
Leave us a review on:
Google
Facebook
Yelp
|
Norwalk Self Storage 06/08/2026 Mike Evans |
Norwalk Self Storage 05/24/2026 Quinton Settle |
Norwalk Self Storage 05/02/2026 Jorge Valencia |
More reviews
{"@context":"https://schema.org","@type":"LocalBusiness","name":"Norwalk Self Storage","image":"https://www.norwalkselfstorage.com/wp-content/uploads/sites/100/cropped-Norwalk-Storage-ICON.jpg","address":{"@type":"PostalAddress","streetAddress":"25 New Canaan Avenue ","addressLocality":"Norwalk","addressRegion":"CT","postalCode":"06851","addressCountry":"USA"},"telephone":"203.845.9595","url":"https://www.norwalkselfstorage.com/location/USA/CT/Norwalk/norwalk-1293/","review":[{"@type":"Review","author":{"@type":"Person","name":"Mike Evans"},"reviewBody":"Longtime customer here; this place is professionally run, clean and offers a lot of space at a fair price. I’ll never leave!","datePublished":"2026-06-08","reviewRating":{"@type":"Rating","ratingValue":5,"bestRating":5,"worstRating":1}},{"@type":"Review","author":{"@type":"Person","name":"Jorge Valencia"},"reviewBody":"Had a great experience, Ben was great to work with","datePublished":"2026-05-02","reviewRating":{"@type":"Rating","ratingValue":5,"bestRating":5,"worstRating":1}},{"@type":"Review","author":{"@type":"Person","name":"Evelin Jaimes"},"reviewBody":"Had a good experience while renting our unit at the Norwalk self storage. There was one time where our pass code wasn’t working and they were able to help us out quick and easy! Will recommend to friends and family!","datePublished":"2026-04-07","reviewRating":{"@type":"Rating","ratingValue":5,"bestRating":5,"worstRating":1}},{"@type":"Review","author":{"@type":"Person","name":"Carolyn Armas"},"reviewBody":"Clean, affordable storage with super easy access anytime you need it. The rates are budget-friendly without sacrificing quality or security. They even provide dollies on site, which makes moving heavy boxes and furniture so much easier. Highly recommend for stress-free storage!","datePublished":"2026-02-23","reviewRating":{"@type":"Rating","ratingValue":5,"bestRating":5,"worstRating":1}},{"@type":"Review","author":{"@type":"Person","name":"J.J. Galvez"},"reviewBody":"Close to all the things one could need for a moving and storage day!!!\n\nGreat location, Great people, and competitive pricing Keep Norwalk Self Storage above and beyond the competition!!!","datePublished":"2026-02-09","reviewRating":{"@type":"Rating","ratingValue":5,"bestRating":5,"worstRating":1}},{"@type":"Review","author":{"@type":"Person","name":"D Lauricella"},"reviewBody":"Clean, secure. Friendly staff!","datePublished":"2025-09-21","reviewRating":{"@type":"Rating","ratingValue":5,"bestRating":5,"worstRating":1}},{"@type":"Review","author":{"@type":"Person","name":"Hannah Gavios"},"reviewBody":"The receptionist, Jay has been such an incredible support and has made the stressful process for me very seamless. She is a very sweet and considerate person and I’m grateful for her incredible customer service. I highly recommend!","datePublished":"2025-08-21","reviewRating":{"@type":"Rating","ratingValue":5,"bestRating":5,"worstRating":1}},{"@type":"Review","author":{"@type":"Person","name":"Lynda Foster"},"reviewBody":"Jae Wilson was EXCEPTIONAL. We needed help with several steps during our closing up the storage unit, and she said that \"I am here to make everything easy for you, not difficult!\" She was so helpful and accommodating and genuinely cheerful - not to mention her efficiency in dealing with the actual business! Thank you, Jae!!!","datePublished":"2025-07-26","reviewRating":{"@type":"Rating","ratingValue":5,"bestRating":5,"worstRating":1}},{"@type":"Review","author":{"@type":"Person","name":"D.R Preston (Donna)"},"reviewBody":"I am giving a low rating for now because since I got a storage unit here, (November) I have not been able to pay online. It is so inconvenient to have to come to the office (hours seem to be different than listed) and calling over the phone, I do not like that my card has to be on file per the manager’s comments. The system says my unit belongs to someone else. No one knew what to do even though I kept asking to have the IT team look into it. That changed today (May 10th) when I met Jay! Immediately I was given a proper answer to my issue and that my card does not need to stay on file. Jay has excellent customer service skills, something that is missing from many businesses today.\nThe 3 is because my issue is not resolved and I asked the other manager several times for help Many thanks to Jay.","datePublished":"2025-05-10","reviewRating":{"@type":"Rating","ratingValue":3,"bestRating":5,"worstRating":1}},{"@type":"Review","author":{"@type":"Person","name":"Gwen Masheck"},"reviewBody":"Jae Wilson is a star. Great customer service and very welcoming. Thank you Norwalk Self Storage & Jae","datePublished":"2025-05-10","reviewRating":{"@type":"Rating","ratingValue":5,"bestRating":5,"worstRating":1}},{"@type":"Review","author":{"@type":"Person","name":"Amir Luko"},"reviewBody":"Janeth was amazing honestly. Really great service and I’m happy with the unit I got. 5 stars isn’t enough. I would give her 10 stars 🙏🏻🙏🏻","datePublished":"2025-04-28","reviewRating":{"@type":"Rating","ratingValue":5,"bestRating":5,"worstRating":1}},{"@type":"Review","author":{"@type":"Person","name":"Walter McRae"},"reviewBody":"I found the staff, especially Janet, to be incredibly kind, patient, and understanding. They went beyond what was required and my family appreciates them.","datePublished":"2025-04-24","reviewRating":{"@type":"Rating","ratingValue":5,"bestRating":5,"worstRating":1}},{"@type":"Review","author":{"@type":"Person","name":"Tim Betts"},"reviewBody":"What a great storage facility. The facility itself is clean and well kept. The carts are top notch. We had a long term rental for years and finally got to the point of wanting to declutter and not need it anymore. Janet was amazing helping us with the process. We had not been in the unit for a while and discovered the neighboring unit had a small leak that came under the wall. Janet quickly had the staff take care of that and was engaged during our move out to make sure everything was okay. She is incredibly personable and just makes life easy. Highly recommend using Norwalk Self Storage!","datePublished":"2025-04-08","reviewRating":{"@type":"Rating","ratingValue":5,"bestRating":5,"worstRating":1}},{"@type":"Review","author":{"@type":"Person","name":"Ernst Angrand"},"reviewBody":"Janet was super helpful in helping me create and close my account with Norwalk Self-Storage. She is the best!","datePublished":"2025-04-01","reviewRating":{"@type":"Rating","ratingValue":5,"bestRating":5,"worstRating":1}},{"@type":"Review","author":{"@type":"Person","name":"Sharnay Bellinger"},"reviewBody":"Norwalk Self-Storage has been amazing with the move-in process Janet was very knowledgeable on the facility and provided excellent customer service. Thank you for making this process so seamless. The facility is great and so is the staff!!","datePublished":"2025-03-08","reviewRating":{"@type":"Rating","ratingValue":5,"bestRating":5,"worstRating":1}},{"@type":"Review","author":{"@type":"Person","name":"Persio Pichardo"},"reviewBody":"We had a very pleasant experience with Janet, she was very accommodating, and very helpful to us and because of her we will definitely use self storage again.\nThank you!","datePublished":"2025-03-08","reviewRating":{"@type":"Rating","ratingValue":5,"bestRating":5,"worstRating":1}},{"@type":"Review","author":{"@type":"Person","name":"Luciane Lovito"},"reviewBody":"Hi everyone!\nI’m here today to express my incredible experience with Jaquell Wilson\nI was having a hard time to switch spots since my it was very, very tiny and that makes very difficult for my employees to park the car.\nLike I said, I have been trying to fswitch spots for a very long time with another person at the front desk, but she always ignore me.\nI spoke with Jay, about it and he fixed the issues in less then four days, the problem it was already resolved. I don’t know how long Jay it’s been working on this location at the front desk but for me he’s been work enough to address that issue that I have been in the past, and to fix the problem Very polite person\nvery respectful, knowledge, it seems like he cares about the customers…. if he is not, he should be the front desk manager for sure. Thank you, Jay.","datePublished":"2025-03-07","reviewRating":{"@type":"Rating","ratingValue":5,"bestRating":5,"worstRating":1}},{"@type":"Review","author":{"@type":"Person","name":"Emanuel Minnick"},"reviewBody":"This facility is a just the best! The staff is always accommodating and going the extra mile. It is always a pleasure to go there and the building is well maintained.","datePublished":"2025-02-17","reviewRating":{"@type":"Rating","ratingValue":5,"bestRating":5,"worstRating":1}},{"@type":"Review","author":{"@type":"Person","name":"Krys Vanier"},"reviewBody":"Janet is a definite asset to your organization. Extremely helpful and professional. I had a senior moment the other day and started getting nervous about not finding my unit. She was very gracious and kind. Wish there were more people like her. Definitely 10 plus stars. ⭐️ ⭐️ 🌟 Krys Woolard. Space 4526","datePublished":"2025-02-14","reviewRating":{"@type":"Rating","ratingValue":5,"bestRating":5,"worstRating":1}},{"@type":"Review","author":{"@type":"Person","name":"Alan Mayer"},"reviewBody":"I was looking for a 2 month local storage and was calling around to get details and to my delight I found a joyful, pleasant, well spoken woman on the the phone. Totally not what I experienced so far. The location was local so I drove there to review everything. Before I got there I stopped at another storage unit anno attendant, so I called the number and spoke briefly until they said they couldn't reserve it outside of 8 days. I left and went to see Jaquell. She was Soo welcoming. I have been in the customer service business for over 50 years and she is top shelf, knowledge, listens, caring, thoughtful. Any business would be happy to have her work with customers.\nCheers to you Jaquell! You made me on happy customer today at Norwalk Self Storage!","datePublished":"2025-02-12","reviewRating":{"@type":"Rating","ratingValue":5,"bestRating":5,"worstRating":1}}],"aggregateRating":{"@type":"AggregateRating","ratingValue":4.83,"ratingCount":80,"reviewCount":20,"bestRating":5,"worstRating":1}}
docReady(function() {
//this is for single facility
if("1" == 1){
cQuery('.selectLocationsForReviews').hide();
cQuery('.facReview').show();
cQuery('.leaveAReviewWrapper').show();
}
if("80" == 0){
var firstReviewMessage = SHARED.candee_translate('Be the first to review', candee_js_variables.lang);
cQuery('.leaveReviewMessage').text(firstReviewMessage+':');
}
//lets remove any options that don't have reviews
cQuery('.propOption').each(function( index ) {
var propID = cQuery(this).attr('data-propid');
if(cQuery('.facility-id-'+propID).length == 0){
cQuery(this).remove();
}
});
cQuery(document).on('click', '.leaveAReviewWrapper a', function(){
var title = cQuery(this).attr('title').toLowerCase();
var link = cQuery(this).attr('href');
var facName = cQuery('.selectedLocation').find(':selected').text();
var googleData = {
'facname': facName,
'cat': 'CAS3-reviews',
'action': 'leave-review',
'label': title,
'value': link,
};
SHARED.post_gtag(JSON.stringify(googleData));
});
cQuery('.selectedLocation').on('change', function(){
cQuery('.facReview').show();
var fac = cQuery(this).find(':selected').attr('data-propid');
var facName = cQuery(this).find(':selected').text();
//remove all from the select
cQuery('.selectLocationsDefault').remove();
//hide all facilties
cQuery('.reviewTable').hide();
//show selected facility
cQuery('.facility-id-'+fac).show();
cQuery('.facility-id-'+fac + ' .leaveAReviewWrapper').show();
var googleData = {
'facname': facName,
'cat': 'CAS3-reviews',
'action': 'reviews-facility-dropdown',
'label': 'reviews-facility-dropdown',
'value': facName,
};
SHARED.post_gtag(JSON.stringify(googleData));
});
// Preselect location if option is set. Otherwise show first locations within limit
var preselect = 'false';
if (preselect !== 'false'){
var selectedVal = '';
if (preselect === 'true'){
selectedVal = cQuery(cQuery('.propOption')[0]).val();
} else {
selectedVal = cQuery(cQuery('.propOption[data-propid="'+preselect+'"]')[0]).val()
}
cQuery(cQuery('.selectedLocation')[0]).val(selectedVal);
cQuery(cQuery('.selectedLocation')[0]).trigger('change');
} else {
cQuery('.facReview').each(function(index){
if (index >= 3){
cQuery(this).hide();
} else {
cQuery(this).show();
}
});
}
//if user sets random ony show random amount
var random = 0;
var randomForAll = false;
if("0" > 0){
var divs = [];
if( randomForAll == true ){
//do random for each faclity
cQuery('.reviewsTheme1 .reviewTable').each(function( index, reviewTable ) {
var review = cQuery(reviewTable).find('.facReview');
var div = cQuery(review).get().sort(function(){
return Math.round(Math.random())-0.5; //so we get the right +/- combo
}).slice(0,random);
divs.push(div);
});
} else {
//overall reandom
var div = cQuery('.reviewsTheme1 .facReview').get().sort(function(){
return Math.round(Math.random())-0.5; //so we get the right +/- combo
}).slice(0,random);
divs.push(div);
}
cQuery('.reviewsTheme1').prepend('
');
cQuery(divs).each(function( index, rev ) {
cQuery('.reviewsTheme1 .facReviewWrapper').append(rev);
cQuery(rev).css('display', 'block');
});
}
if(candee_js_variables.facilities.length > 1){
let inputId = 'selectReviewLocation';
var $select = cQuery('#'+inputId);
var $container = $select.closest('.selectLocationsForReviews');
$select.off('change').on('change', function(){
var $opt = cQuery(this).find('option:selected');
var facName = $opt.text();
var prop_id = $opt.attr('data-propid');
cQuery(this).attr('data-propid', prop_id);
if (prop_id && prop_id != '0') {
cQuery('.facReview').show();
cQuery('.reviewTable').hide();
cQuery('.facility-id-'+prop_id).show();
cQuery('.facility-id-'+prop_id + ' .leaveAReviewWrapper').show();
} else {
cQuery('.reviewTable').show();
}
var googleData = {
'facname': facName,
'cat': 'CAS3-reviews',
'action': 'reviews-facility-dropdown',
'label': 'reviews-facility-dropdown',
'value': facName,
};
SHARED.post_gtag(JSON.stringify(googleData));
});
// Trigger change on page load to show default facility's social media
$select.trigger('change');
$container.find('.clearLocationButton').off('click').on('click', function(e){
e.preventDefault();
var $def = $select.find('option.selectLocationsDefault');
if ($def.length) {
$select.val($def.val());
$select.removeAttr('data-propid').trigger('change');
} else {
$select.val('');
$select.removeAttr('data-propid').trigger('change');
}
});
}
});